Privacy

Last updated: January 20, 2025

‍We attach great importance to your privacy and the protection of your personal data. In this privacy policy, we explain what information we collect, why we do it and how we use it.

‍1. Contact details
‍
Company name: VineVisuals
‍Website: vinevisuals.com
‍E-mail address: info@vinevisuals.com
‍Address: Bargelaan 200, 2333 CW Leiden
‍KvK number: 51733137
‍Phone number: +31715327056

‍2. Personal data that we process
‍We process your personal data because you use our services and/or because you provide this information to us yourself. Below is an overview of the personal data that we (possibly) process:

- First and last name
- Address details
- Phone number
- Email address
- IP address
- Information about your activities on our website
- Other personal data that you actively provide, for example via a contact form or in correspondence

‍3. Purposes and legal basis
‍We process your personal data for the following purposes:

- To contact you
For example, when you asked a question via the contact form.
> Legal basis: Consent or execution of an agreement.

- To be able to provide our services
For example, processing a quote request.
> Legal basis: Execution of an agreement.

- To send our newsletter
> Legal basis: Consent. You can unsubscribe at any time via the unsubscribe link at the bottom of the newsletter.

- To analyse and improve our website
We use analytical cookies and/or similar technologies to track visitor statistics.
> Legal basis: Legitimate interest (optimization and security of our website).

‍4. Retention periods
‍We do not keep your personal data longer than necessary for the purposes mentioned above or as long as the law requires us to keep your data. The exact retention periods may vary by type of data and purpose, but we use at least the following general criteria:

- Data required for administration (such as invoices): 7 years (legal retention obligation).
- Data via the contact form: up to 1 year after processing the question, unless there is a legal reason to keep it longer.
- Newsletter subscriptions: saved until unsubscribed.

‍5. Sharing personal data with third parties
‍We do not sell your information to third parties. We only share your information if this is necessary for the execution of our agreement with you, to comply with a legal obligation, or if you have given us permission to do so. Parties we work with (such as hosting providers, payment processors, or shipping partners) are required to secure your data and process it only in accordance with our instructions.

The only party with whom data can be shared:
- Hosting provider: for storing (personal) data in our database.

‍6. Cookies or similar techniques
‍We use functional, analytical and tracking cookies (if you agree) to make our website work properly and analyze usage. When you first visit our website, we show a cookie message asking for your permission to place certain cookies. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can delete all information that was previously stored via your browser settings.

7. View, modify or delete data
‍You have the right to:
- Access to your personal data to ask;
- correcting to request (adjustment) of your personal data if it is incorrect;
- Deletion asking for your personal data (in certain cases);
- To object against the processing of your personal data (in certain cases);
- Data portability to ask, in other words, to send the information we have about you in a computer file to you or an organization mentioned by you.

You can send a request to do so to info@vinevisuals.com. We will respond to your request as quickly as possible, but no later than four weeks. You can also contact us if you have complaints about how we handle your personal data. If you feel that we have not properly resolved your complaint, you can contact the Data Protection Authority.

‍8. Security
‍We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access and unwanted disclosure. This includes:\

- Encrypted connection (SSL)
- Secure data storage
- Limited access to (personal) data

If you feel that your data is not properly secured, or there are indications of abuse, please contact us at info@vinevisuals.com.

‍9. Changes to this Privacy Policy
‍This privacy policy may be amended if new developments give cause to do so. The most current version of the privacy policy can always be found on our website. We recommend that you review this privacy policy regularly so that you are aware of any changes.

‍Do you have questions or comments about our privacy policy?
Feel free to contact us via info@vinevisuals.com or fill out the contact form on our website.